Question Description

I work for licking memorial hospital in Newark Ohio, www.lmhealth.org

  • Describe your organization’s customer service/patient experience model. Include standards, measures, staff training, reward and recognition programs.
  • Discuss how well the customer service model works. Provide 2 examples illustrating the effectiveness of the model. Provide rationale for your answer.
  • Describe the customer service model/patient experience on your unit or in your department (I work on a labor and delivery unit). What is nursing’s role? What is the nurse manager’s involvement?
  • Describe how customer satisfaction is measured on your unit? (we do follow up phone calls provided by the nurse directly to the patient) If customer satisfaction is high, how is it maintained? If it is low, what strategies are in place for improvement?
  • Why is customer satisfaction now tied to reimbursement? Cite references.

Your initial post must contain minimum of two (2) references, in addition to examples from your personal experiences to augment the topic. The goal is to make your post interesting and engaging so others will want to read/respond to it. No direct quotes are allowed in the discussion board posts.

300 words, APA format

Choose one health-promoting behavior in which you personally could but don’t engage. Identify factors, as defined in the health promotion model, which contribute to your decision not to participate. Include immediate competing alternatives.
2. Analyze factors that contribute to your participation in a health-promoting activity and place each factor under the appropriate label from the health promotion model.
3. Consider your own philosophy of health and prepare your description of wellness. Is absence of disease more prominent than positive, active statements of health?
4. Anticipate the health-promoting behaviors important at various stages of development across the life span. What health promotion topics do you include in your practice?
Final Project should be 4 pages
 
Below, you will find an outline of topics that should be addressed in your Final Project. You are not required to exactly follow this outline; however, you must be certain that each component is clearly addressed in your final design.  During the term, you have developed all of the groundwork for your Final Project, but now you must create a cohesive document. For example, although stakeholders may be mentioned, it would not be necessary—and could be unwise—to include all of the detail that may have been considered in the design phase. As another example, simply pasting in the logic model with no explanation would not prove enlightening for any reader who is unfamiliar with the logic model process.
Although your project for this course is only a design document and not a full report, you will find it useful to review your Learning Resources. Many of the same points and principles apply equally well at the research design stage.
Your Final Project will include the following elements along with an explanation!

  • Problem definition and intervention description
  •  logframe
  • Development of indicators
  • Data collection strategy
  • Evaluation design, needs assessment, or formative or summative impact evaluation
  • Data analysis strategy
  • Stakeholder requirements

 

Required Readings

McDavid, J. C., Huse, I., & Hawthorn, L. R. L. (2019). Program evaluation and performance measurement: An introduction to practice (3rd ed.). Thousand Oaks, CA: Sage.
Chapter 10, “Using Performance Measurement for Accountability and Performance Improvement” (pp. 410-439)
Chapter 11, “Program Evaluation and Program Management” (pp. 446-470)

Birkeland, S., Murphy-Graham, E., & Weiss, C. (2005). Good reasons for ignoring good evaluation: The case of the drug abuse resistance education (D.A.R.E.) program. Evaluation and Program Planning, 28, 247–256.

McDavid, J. C., & Huse, I. (2011). Legislator uses of public performance reports: Findings from a five-year study. American Journal of Evaluation, 33(1), 1–19.

Vanlandingham, G. R. (2010). Escaping the dusty shelf: Legislative evaluation offices’ efforts to promote utilization. American Journal of Evaluation, 32(1), 85–97.

Muhlhausen, D. B. (2011). Evaluating federal social programs: Finding out what works and what does not. Retrieved from https://www.heritage.org/government-regulation/report/evaluating-federal-social-programs-finding-out-what-works-and-what

Based on what you have learned so far this week, create a PowerPoint presentation with detailed notes for each slide that addresses each of the following points/questions.

No audio recording is required. Be sure to completely answer all the questions. Use clear headings that allow your professor to know which bullet you are addressing on the slides in your presentation. Support your content with at least four (4) citations throughout your presentation. Make sure to reference the citations using the APA writing style for the presentation. Include a slide for your references at the end. Follow best practices for PowerPoint presentations by going to the Writing and Resource center, Module 3: Assignments, Microsoft, and utilize the Microsoft Overview and the Creating a Quality PowerPoint video.

Explore the National Institute of Nursing Research (NIH.) website.

Review The National Institute of Nursing Research 2022–2026 Strategic Plan to identify the current priorities for nursing research.

• Do you agree with the priorities or would you recommend addition or elimination of some of the priorities?• What effect do the nursing research priorities have on nursing researchers?• What criteria must be met in order to consider a practice, evidence-based? Provide examples.• Explain the role quality plays in evidence-based practice?

Based on the information you’ve learned to this point, write a research proposal that relates to a chosen research topic.

Include the following information in your proposal:

  • Hypothesis
  • Theory
  • Design model
  • Method(s)
  • Anticipated results
  • Potential Dissemination Avenues

The following specifications are required for this assignment:

  • Length: 15-17 slides; answers must thoroughly address the questions in a clear, concise manner
  • Structure:
  • References: Use the appropriate APA style in-text citations and references for all resources utilized to answer the questions. Include at least three (3) scholarly sources to support your claims.
Answer questions 1-10 ONLY USED THE ARTICLE I PROVIDE
No need to write a reference. No APA Format Just answer the questions
1. What is the research problem/ statement?
2. What is the purpose of the study?
3. What is/ are the hypotheses?
4. What is the research design of this article?
5. What is the population and samples?
6. What are the study variables? Demographics, independent, dependent, research?
7.How was the data collected? Consent? IRB?
8. What are the measurements and scales used in the study?
9. What is the data analysis used?
10. What are the limitations of the study?
  • attachment

    Article.pdf
Prior to class, and after reading/viewing the module assignment, select one of the following, and conduct an assessment.

  • Head
  • Face
  • Neck
  • Skin
  • Hair
  • Nails

You may conduct the assessment on a fellow student, friend, or family member. Remember to secure their permission.
Collect both subjective and objective data using the process described in the textbook.
Then, document your findings and bring them to class.
Your instructor may ask that you submit your documentation. If so,
Submit your completed assignment by following the directions linked below. Please check the Course Calendar for specific due dates.
Save your assignment as a Microsoft Word document. (Mac users, please remember to append the “.docx” extension to the filename.) The name of the file should be your first initial and last name, followed by an underscore and the name of the assignment, and an underscore and the date. An example is shown below

Rate yourself using the results from the “Nurse Manager Skills Inventory”:

http://www.aone.org/resources/nurse-manager-skills-inventory.pdf

Write a reflection of 750-1,000 words in which you identify your strengths and weaknesses related to the four content areas below:

  1. Personal and professional accountability
  2. Career planning
  3. Personal journey disciplines
  4. Reflective practice reference behaviors/tenets

Discuss how you will use your current leadership skill set to advocate for change in your workplace.

Identify one personal goal for your leadership growth and discuss your implementation plan to achieve that goal.

While APA format is not required for the body of this assignment, solid academic writing is expected and in-text citations and references should be presented using APA documentation guidelines, which can be found in the APA Style Guide, located in the Student Success Center.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.

 30.0 %Identification of strengths and weaknesses related to the four content areas listed. 

 25.0 %Discussion of use of current leadership skills to advocate change in the workplace 

 25.0 %Reflection on personal goal for leadership growth and development of implementation plan to reach goal. 

Write a 2-3 page APA formatted paper (not including cover sheet or reference page) utilizing a minimum of three resources based on the case scenario below. 

You may opt to do a power point presentation or Prezi with a minimum of 10 – 15 slides (not including cover sheet or reference slide) instead of the written paper. 

Scenario: A gravida two, para-one 34 year old woman comes into the office for pre-natal care. She is 28 weeks pregnant. Her blood pressure is 160/90 with a weight of 220 lbs and a height of 5’1. Her previous blood pressure at her visit 4 weeks ago was 122/ 78. Her previous weight was 210 lbs. She reports a history of gestational diabetes. Her fasting glucose is 108 with an A1C of 6.0. 

What focused assessments would you expect the practical nurse to perform? What important data would need to be communicated to her health care team?

Spelling and grammar is correct throughout the presentation. APA format is consistently done and correct. All information is referenced throughout the body of the presentation. Uses a minimum of 3 credible references.

1

Discusses the significance of blood pressure. What will be reported based on this finding? What condition are you looking for? How urgent is the reporting of this problem? 

2

Discusses the significance of the blood glucose finding. Outline what other focused assessments will be made based on this finding. What will be reported based on this finding? What condition are you looking for? 

-Briefly discuss the common findings of pregnancy induced hypertension (PIH), and nursing care and management of this disorder.

-Briefly discuss the common findings of gestational diabetes mellitus (GDM), and nursing care and management of this disorder.

-Includes SBAR report for this patient

I have attached the live lecture transcript in files. Please write a one page summary on 3 bullet items that you wish  to write about once reading the transcript. The letters on transcript our kind of small. I took a screenshot. Please let me know if you can’t read it. I tried to enlarge as much as possible. Happy Thanksgiving to you and yours! 

Question Description

(1) A Scholarly Academic Journal/Article must be used pertaining to healthcare (i.e. nursing, hospital, medical care). However you could type in the search engine: “ethics case study nursing” or “ethics case study healthcare” and etc. (2) Subheadings must be included for each paragraph. Subheading should be titled: Introduction, Intervention/Solution, Possible Interventions/Solutions, Case Outcome, Cultural Issues, Ethical Principle, Conclusion. (3) Plagiarism will be checked through the software turnitin.com. (4) Please read the Rubric and Paper Instructions carefully. One of the criteria is to “Explain at least two ethical principles involved and how the principles apply to the case”

  • Explain at least two ethical principles involved (from Ethical Principles in the Ethics folder) and how the principles apply to the case

Autonomy

This principle asserts that individuals have the right to determine their own actions and the freedom to make their own decisions. Autonomous decisions are based on the individual’s values, adequate information, freedom from coercion, and reason and deliberation.

Beneficence

Beneficence is the doing of good, and it is a critical ethical principle in health care. Actions motivated by the principle of beneficence may, however, conflict with other principles, particularly patient autonomy.

Nonmaleficence

This is defined as the duty to do no harm. It is enshrined in the medical profession’s Hippocratic Oath and is likewise critical to the nursing profession. The nurse must not intentionally harm the patient. Chemotherapy is an example of a procedure that does short-term harm to the patient in hopes of producing great long-term good, and illustrates the “double effect principle.” Four conditions must be fulfilled to justify the use of the double effect principle: (1) the action must be good or at least morally indifferent; (2) the health care provider must intend only the good effects; (3) the undesired effects cannot be a means to the end or good effect; (4) there is a favorable balance between desirable and undesirable effects.

Justice

Justice requires that equals should be treated the same, and unequals should be treated differently. In the health care context, this means that patients with the same diagnosis and health care needs should receive the same care, while those with greater or lesser needs should receive care that is appropriate to their needs. Wealth, however, buys better health care regardless of the specific need of the patient. Given vast wealth disparity, it is unclear how the principle of justice can properly be applied. This problem is compounded by systemic wealth disparities that closely track racial and ethnic background, leading to racial and ethnic disparities in health care access, treatment options, and outcomes.

Fidelity

Fidelity refers to honoring one’s commitments or promises. For nurses, this specifically refers to fidelity to their patients. When a nurse is licensed, she or he accepts responsibility to respect all individuals, to uphold the Code of Ethics for Nurses, to practice within the scope of nursing practice, to keep skills current, to abide by an employer’s policies, and to keep promises to patients.

Veracity

This consists in telling the truth. Truth-telling is fundamental to the development and maintenance of trust among people. The nurse-patient relationship assumes that the nurse will deal honestly with his or her patient. Some rare instances provide narrow exceptions to the nurse general duty to tell her or his patient the truth. Deceiving a patient “for their own good” amounts to paternalism, which denies the patient’s autonomy.

Ethics Paper Instructions

2 pages Student will identify an ethical case study and develop a (3) page paper. Students should:

  • Find a case study from a current event or personal issue
  • Describe the case
  • Explain at least two ethical principles involved (from Ethical Principles in the Ethics folder) and how the principles apply to the case
  • Identify several possible interventions or solutions that could have been used in this case
  • Identify and describe cultural issues that would influence the decision
  • Describe the intervention/solution that was used in this case and why it was or was not the best solution
  • Describe the outcome of the case

The paper must be in APA format (title page, running head, in-text citations, introduction, conclusion, reference page). An abstract is not required.

Include at least two scholarly references dated within the last 10 years other than the textbook. No Wikipedia.

Points will be deducted for incorrect grammar, spelling, format, and citations.

Plagiarism software will be used to grade these papers.