For most health care organizations, the customer is the patient. Like other businesses, health care organizations are evaluated by many of the usual measures of customer satisfaction (e.g., convenience of location, ease of getting the appointment, waiting time, price, etc.). Unlike most businesses, health care organizations are also judged by patient outcomes. What the “customer” wants and what the “patient” needs may occasionally be in conflict, even though the “customer” and “patient” is the same person. This is one reason customer satisfaction for health care organizations can seem to be an elusive goal.
To prepare for this Discussion:
· Review this week’s Learning Resources.
· Locate and read a scholarly article that identifies factors that influence patient/customer satisfaction in a health care setting.
Post a brief description of and a link to the scholarly article. Then, identify and discuss what you believe is the most important factor that influences patient/customer satisfaction positively and negatively in health care. Finally, justify why those factors are important and address how the article you cited supports or refutes your opinion.
Support your work with specific citations from this week’s Learning Resources and/or additional sources as appropriate. Your citations must be in APA format.
Resources:
Article: Ford, R. C., Bach, S. A., & Fottler, M. D. (1997). Methods of measuring patient satisfaction in health care organizations. Health Care Management Review, 22(2), 74–89.
Article: Otani, K., Waterman, B., Faulkner, K. M., Boslaugh, S., Burroughs, T. E., & Dunagan, W. (2009). Patient satisfaction: Focusing on “excellent.” Journal of Healthcare Management, 54(2), 93–103.
Quantitative, Qualitative Or Mixed Methods Studies
UncategorizedQuestion Description
To prepare:
To complete this Assignment:
Management homework help
UncategorizedAfter Reading the topic Poverty Comparison in Chapter 16, write a one or two pages paper in APA style (7th edition) with cover page, in-text citations, headings, and reference page and discuss the following:
TIPS
Self-Determination Theory/Cognitive Evaluation Theory
Nursing HomeworksAssignment 2: Applying Theories of Motivation to Situations
Over the decades, numerous theories of motivation have been developed. Most of the older theories have been shown to not be particularly valid and, therefore, not good predictors of motivational force. More contemporary theories can explain the motivational force in particular situations well. Therefore, industrial/organizational (I/O) psychologists must understand which theory best predicts/clarifies human motivation based on the particulars of the situation.
For this assignment, the following contemporary theories are considered:
Using the Argosy University online library resources, the readings for this module, and the Internet, review these contemporary theories of motivation. Then, correctly apply the appropriate theory to the following two scenarios:
For each scenario:
Your final product should be a 3- to 4-page Microsoft Word document and should use a minimum of 3 sources from professional literature. Professional literature may include the Argosy University online library resources, relevant textbooks, peer-reviewed journal articles, and websites created by professional organizations, agencies, or institutions (.edu, .org, and .gov).
Be sure you write in a clear, concise, and organized manner; demonstrate ethical scholarship in accurate representation and attribution of sources; and display accurate spelling, grammar, and punctuation.
All written assignments and responses should follow APA rules for attributing sources.
Psychology homework help
UncategorizedNext, read the article “Expanding Our Understanding of Positive Social Change” by Callahan et al. (2012). Think about a specific scenario within your chosen professional role and how it may fit within Walden’s definition of social change.
To Complete this Assignment:
By Day 7
Submit a 1- to 2-page paper that discusses a particular aspect of your chosen professional role within the context of social change. For example, you might discuss being a counselor who provides pro-bono counseling to abused women or being a sports psychologist who offers visualization training for at-risk youth involved in school sports.
Explain why you chose your particular example and why it is important to include an aspect of social change in both career and personal endeavors. Next, explain the particular web map of social activity that would result from your chosen example. For example, if you choose to provide pro-bono services, will this fall high on humane ethics? Scholarship? Explain why you chose those area(s). There is no need to create the actual web map diagram.
Discuss how your personal value relate to your choice of nursing as a profession,discuss how you think this will relate to your nursing practice in future
Uncategorized1.Discuss how your personal value relate to your choice of nursing as a profession,discuss how you think this will relate to your nursing practice in future
2.as you come on duty you check your client chart and notice that he received an injection of demerol 100mg at 2pm and again 3.30pm today, 2 different nurse administered this injection, administration of medication is ordered every 4 hours
a.what action would you take and why?
b.what legal implications apply to this situation
c.discuss this situation in relationship to the importance of documentation
d.has a crime been committed?why or why not?
3.you see a licensed nurse at the facility where you work take some money out of a coworkers backpack.what action would you take and why? how does the scenario affect your coworker nursing license? how could it affect your nursing license?.
4.you are working part-time in a hospital while you attend school.a patient there is being discharged tomorrow and ask you on a date next Saturday
(assume that you are attractive to your patient)
a.what is your response? why?
b.what are the legal implication of dating a client?
Does this scenario reflect a possible case of sexual harassment? How would you respond to Julie, and what steps might you take next?
Nursing Essay HelpAssignment: Sexual Harassment in the Workplace Julie has been a nurse at Memorial Hospital for three years. During that time, she has developed productive relationships with her colleagues and has earned a reputation for providing exceptional care to patients. One day she approaches you, her manager, and asks to speak in private. Once you are alone, Julie explains that over the past couple of months she has heard a physician and two nurses repeatedly make disparaging remarks about people who are homosexual. She appears visibly upset as she tells you this. Julie says that the situation has become so uncomfortable that she no longer feels safe in this environment. Does this scenario reflect a possible case of sexual harassment? How would you respond to Julie, and what steps might you take next? Sexual harassment is an important topic in today’s organizations–one that is often addressed through HR presentations and trainings. However, even for experienced nurse managers and HR professionals, it can be challenging to recognize some of the behaviors and actions that may indicate sexual harassment. Nurses in leadership and management positions have a critical responsibility to become attuned to the various interactions that can be problematic, including inappropriate remarks and jokes, improper fraternization, quid pro quo situations, and potentially offensive images. To prepare · Review the articles, “Sexual Harassment – A Touchy Subject for Nurses,” “Why Are Nurses Leaving? Findings from an Initial Qualitative Study on Nursing,” and “Bullying, Harassment, and Horizontal Violence in the Nursing Workforce.” Consider sexual harassment situations most commonly experienced by nurses. · Think about a work environment with which you are familiar. Have you witnessed or experienced any behaviors that–perhaps with the benefit of hindsight and increasing awareness–may be construed as sexual harassment, even if you did not think of them that way at the time? Do you recall any instances in which you might have intentionally or unintentionally contributed to or participated in an environment that tolerated harassment against one or more individuals? If so, what were your thoughts and feelings at the time? How, perhaps, has your perspective since shifted? · Select one of the following options: 1. Option 1: Conduct research via the Walden Library, or other scholarly sites, to select an article that presents an authentic example of workplace sexual harassment. 2. Option 2: Identify an authentic example of suspected or proven sexual harassment from your professional experience. · Conduct research related to your selected example to assess the ramifications that may result from instances of sexual harassment. · Consider how you could partner with HR to mitigate situations of sexual harassment in your workplace. In addition, think about specific steps you could take to diminish inappropriate behaviors in the workplace. To complete Submit a 3- to 5-page paper in which you do the following: Describe an authentic example of suspected or proven sexual harassment. · Explain how this specific instance of sexual harassment impacted the workplace. · Identify at least two legal ramifications that could have (or did) result from this situation and how they could (or did) negatively impact the workplace. · Briefly explain other ramifications (e.g., organizational culture, staff relationships, individual and team performances, patient safety, quality of care) that could have (or did) result because of this specific instance. · Describe the actions that were taken to resolve the situation, if applicable. Formulate an action plan that can be used to mitigate and/or ameliorate behaviors that constitute sexual harassment. · Based on your example, explain how you would educate staff on the identification and prevention of inappropriate behaviors. Describe at least two specific steps you would take to diminish similar sexual harassment situations. · Describe at least two ways you could partner with HR to effectively accomplish your action plan. NOTE: For the purposes of this assignment, please do not reveal the name of your workplace or the individuals involved. Reminder: The School of Nursing requires that all papers submitted include a title page, introduction, summary, and references. The Sample Paper provided at the Walden Writing Center provides an example of those required elements (available at http://writingcenter.waldenu.edu/57.htm). All papers submitted must use this formatting. ]]>
IDENTIFY AND DISCUSS WHAT YOU BELIEVE IS THE MOST IMPORTANT FACTOR THAT INFLUENCES PATIENT/CUSTOMER SATISFACTION POSITIVELY AND NEGATIVELY IN HEALTH CARE.
UncategorizedFor most health care organizations, the customer is the patient. Like other businesses, health care organizations are evaluated by many of the usual measures of customer satisfaction (e.g., convenience of location, ease of getting the appointment, waiting time, price, etc.). Unlike most businesses, health care organizations are also judged by patient outcomes. What the “customer” wants and what the “patient” needs may occasionally be in conflict, even though the “customer” and “patient” is the same person. This is one reason customer satisfaction for health care organizations can seem to be an elusive goal.
To prepare for this Discussion:
· Review this week’s Learning Resources.
· Locate and read a scholarly article that identifies factors that influence patient/customer satisfaction in a health care setting.
Post a brief description of and a link to the scholarly article. Then, identify and discuss what you believe is the most important factor that influences patient/customer satisfaction positively and negatively in health care. Finally, justify why those factors are important and address how the article you cited supports or refutes your opinion.
Support your work with specific citations from this week’s Learning Resources and/or additional sources as appropriate. Your citations must be in APA format.
Resources:
Article: Ford, R. C., Bach, S. A., & Fottler, M. D. (1997). Methods of measuring patient satisfaction in health care organizations. Health Care Management Review, 22(2), 74–89.
Article: Otani, K., Waterman, B., Faulkner, K. M., Boslaugh, S., Burroughs, T. E., & Dunagan, W. (2009). Patient satisfaction: Focusing on “excellent.” Journal of Healthcare Management, 54(2), 93–103.
Provide a synopsis of eight peer-reviewed articles from nursing journals using an evaluation table that determines the level and strength of evidence for each of the eight articles.
UncategorizedIn nursing practice, accurate identification and application of research is essential to achieving successful outcomes. Being able to articulate the information and successfully summarize relevant peer-reviewed articles in a scholarly fashion helps to support the student’s ability and confidence to further develop and synthesize the progressively more complex assignments that constitute the components of the course change proposal capstone project.
For this assignment, the student will provide a synopsis of eight peer-reviewed articles from nursing journals using an evaluation table that determines the level and strength of evidence for each of the eight articles. The articles should be current within the last 5 years and closely relate to the PICOT statement developed earlier in this course. The articles may include quantitative research, descriptive analyses, longitudinal studies, or meta-analysis articles. A systematic review may be used to provide background information for the purpose or problem identified in the proposed capstone project. Use the “Literature Evaluation Table” resource to complete this assignment.(Attached)
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
Nursing Case Study – Hypoglycaemia
UncategorizedNursing Case Study – Hypoglycaemia – Medical Assignment Help
Task:
This task is your opportunity to explain the nursing care for an adult person experiencing
hypoglycaemia by linking it to pathophysiology and pharmacology, explaining the nursing care
required, while applying an inter-professional model of care that is inclusive of pertinent legalities
such as Nursing Standards, and safety and quality standards.
Perform a comprehensive health assessment on adults from a range of different cultures. Apply an evidence-based framework to develop, implement and critically evaluate a plan of care for adults presenting with acute health problems. Explain an inter-professional model of care for the management of adults with acute health problems.
Apply pharmacological knowledge and principles in the management of care for adults with acute health problems.
Analyse the legal and ethical considerations in caring for adults with acute health problems. Apply the principles of quality, safety and risk management in caring for adults presenting with acute health problems.
Explain the nursing care you will plan and deliver. Include evidence-based rationales for this care and how you will evaluate the effectiveness of your nursing care plan. Include in your explanation the oxygenation requirements, delivery device, and rationales incorporating related pharmacology knowledge for the stat IM 1mg Glucagon order.
Nursing Diagnosis Care Plan Assignment
UncategorizedThis file of NR 305 Week 6 Course Project Milestone 2 Nursing Diagnosis Care Plan Assignment comprises:
This activity will be a continuation of the Milestone 1: Health History that you submitted in Week 4. In this part of the assignment you will take the information you gathered, analyze the data, and develop a nursing care plan.Course OutcomesThis assignment enables the student to meet the following course outcomes:CO #3: Utilize effective communication when performing a health assessment. (PO #3)CO #4: Identify teaching/learning needs from the health history of an individual. (PO #2)CO #5: Explore the professional responsibilities involved in conducting a comprehensive health assessment and providing appropriate documentation. (PO #6)PointsThis assignment is worth a total of 250 points.Directions1. Download the NR305_Milestone2_Form from Doc Sharing. You will type your answers directly into this Word document. Your paper does NOT need to follow APA formatting, however, you are expected to use correct grammar, spelling, syntax and write in complete sentences.2. Save the file by clicking Save as and adding your last name to the file name, e.g., NR305_Milestone2_Form_Smith3. Submit the completed form to the Dropbox